Horrible service. Please be aware this is a business and they have no other motives except making money. We took our dog here 3am after she injested a chicken bone. The doctor examined our dog, never bothered to take her weight or actually do an exam. First thing she mentioned was surgery. We made it clear thats not in our budget (especially seeing as our dog was fine at the moment). We opted to get one single x-ray and requested it NOT be sent to theyre specialty radiologist for review at a later date. We chose to take our dog home because we did not feel comfortable leaving her with them, and especially at the rate of 2000$ Per 12-hours plus any care needed. They spent more time doing up and printing outrageous quotes than actually tending to our beloved pet. They called me back 3 days later asking for an extra 160$ for the X-ray and exam that we already paid for. During this call they did not bother to ask how our dog is doing. Horrible place. Staff should be ashamed of themselves. I do NOT recommend this place to anyone. Sadly they are the only 24/7 clinic I could find.
This review is in regard to a preliminary call I made to this service. Was on the weekend/emergency hours.The person with whom I was on the phone was very courteous, listened to the issue with my kitten, asked poignant questions to identify the problem and after gaining the information from me, she said that while I should come in soon, there isn't a need to come in during emergency hours. She also made it clear of the $150+tax or whatever the number was to come in during emergency hours if the condition worsens, even though I didn't think to ask, which I really appreciate.I have yet to visit these guys but if they really wanted to gouge me of my cash, they wouldn't have been this helpful. Thank you guys.
I brought my dog here for medical treatment one night at 8pm. They were opened and quite busy for that hour (3 other people there). They made me pay close to $200 before they looked at my pet as a consult fee. After they looked at my dog they gave me another bill which I had to agree to pay and sign before treatment was continued. This is where the problem started. They wanted to charge 600-900 more for treatment that I had completed at another vet for $100. I refused to pay for the expensive treatment and left. So basically I paid close to $200 for a consult!!!!!!!!!! NO TREATMENT!!! Avoid at all cost! I can understand paying before hand to receive payment for services. But to keep the whole $200 when they did nothing is a scam. Some of the money at least should have been returned! They are taking advantage of pet owners when their loved one is sick. They didnt have to call anyone in for OT. The place was opened with 2 receptionist and multiple people in the back. I would not recommend!!!
HEARD very bad things about this place only wanting money and horror stories about the staff. Would not recommend
Waited 2 hours for nothing even tho there was no one there. Terrible service. Do not give your hard earned money to this dumpster. Go somewhere worth your time.
Veterinary Specialty Centre Of Newfoundland and Labrador is a Canadian Veterinary Care based in Mount Pearl, Newfoundland and Labrador. Veterinary Specialty Centre Of Newfoundland and Labrador is located at 860 Topsail Rd, Mount Pearl, NL A1N 3J7, Canada.
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